Personal Information
Ruhi Farms, a sole proprietorship firm, is the authorized owner of the brand Ruhi Farms and the website www.ruhifarms.com (“the Site”). Ruhi Farms respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy describes how your personal data is collected, used, and protected when you visit or make a purchase from our website. By accessing or using the services provided on this Site, you agree to the collection and use of your information in accordance with this Privacy Policy.
What information is collected from you?
As part of the registration, order placement, or inquiry process on the Site, Ruhi Farms may collect the following personally identifiable information:
- Name (first and last)
- Email address
- Mobile phone number
- Billing and shipping address
- Postal code
- Demographic information (such as age, gender, occupation – if voluntarily provided)
- Order and transaction details
- Information about pages you visit, links you click, and browsing behavior on the Site
How do we collect the information?
Ruhi Farms collects personal information only through voluntary actions such as:
- Creating an account
- Placing an order
- Submitting a contact or inquiry form
- Participating in surveys or promotions
The Site may contain links to third-party websites. Ruhi Farms is not responsible for the privacy practices or content of external websites that it does not own or control.
The Site and third-party vendors, including analytics providers such as Google, may use cookies and similar tracking technologies to understand user behavior, improve services, and optimize marketing efforts.
How is the information used?
Ruhi Farms may use your personal information for the following purposes:
- To process and fulfill your orders
- To provide customer support and respond to inquiries
- To personalize your shopping experience
- To send order updates, service-related messages, and promotional offers (only if opted-in)
- To improve our products, services, and website functionality
- To maintain transaction records as required by applicable laws
- To conduct internal research, analysis, and marketing studies (in aggregated, non-identifiable form)
With whom will your information be shared?
Ruhi Farms does not sell, rent, or trade your personal information to third parties.
Your information may be shared only in the following circumstances:
- With trusted service providers such as payment gateways, delivery partners, or technical service providers, solely for completing transactions or providing requested services
- When required by law, legal process, court orders, or government authorities
- To protect against fraud, unauthorized transactions, security threats, or violations of our website terms
- In aggregated form (without identifying you personally) for business analysis or research
Payment Information
Ruhi Farms does not store your credit/debit card or net banking details. All payment transactions are securely processed through authorized third-party payment gateways, which follow their own privacy and security policies.
How do we protect your information?
Ruhi Farms implements reasonable and appropriate security measures to safeguard your personal information against loss, misuse, unauthorized access, disclosure, or alteration.
Access to personal information is limited to authorized personnel only and strictly on a need-to-know basis. While we strive to protect your data, please note that no method of transmission over the internet is 100% secure.
By using this Site, you acknowledge that Ruhi Farms shall not be held responsible for any data breach resulting from unauthorized third-party actions beyond our control.
Communication Consent
By using this Site or providing your information, you consent to receive electronic communications from us related to:
- Orders and services
- Security and administrative notices
- Promotional offers (where applicable)
You may opt out of promotional communications at any time.
Changes to this Privacy Policy
Ruhi Farms reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, you may contact us at:
Ruhi Farms
📧 Email: info@ruhifarms.com
📞 Phone: +91-8999044868
📍 Address: D302, Shree Darshan Soc, Nana Nagar,
Kirkatwadi, Pune, Maharashtra 411024